Frequently asked questions
Can’t find the answer you’re looking for? Get in touch with us.
How long is my subscription good for?
Subscriptions are renewed on an annual basis.
Can my entire staff use the system?
The Pro, Elite and Championship packages allow for your entire staff to have access to both the desktop and mobile app.
How do I cancel my subscription?
Go to the Subscription tab and select “cancel subscription”
What if I have a question about how scoutSMART works?
We have several ways to help you leverage all the benefits of scoutSMART:
- Our resource page with short videos to answer your questions
- Send us an email to scoutsmart@scoutsmartrecruiting.com
- DM us on Twitter @scoutSMART_
- Calendly links to set up a 15 minute onboarding session
What if I can’t find the information I need about a player?
Just reach out to us at scoutsmart@scoutsmartrecruiting.com and we will do our best to provide all available information about a player
Need help getting started? Check out our Resources Page